Who We Are

Crater Chain Saw

 

 

     We are a family owned business serving the valley in sales and service for 52 years. Where providing our professional and homeowner customers with the highest quality products and service is our #1 priority. That is why we are a Stihl exclusive dealer and have been a Stihl dealer for 48 years.

 

      The purchase of any Stihl power equipment includes FREE!!! set-up and instructions. We provide warranty work for Stihl equipment and carry a large stock of original Stihl replacement parts.  We also carry Stihl bars, chains, bar oil and mix oil.

 

        We are a Stihl elite dealer and have a Stihl  trained certified gold level mechanic. Our sales staff use Stihl equipment on their own property which has gave them the experience and knowledge to enable them to help customers purchase the right equipment for the job. 

 

         We have two Spanish speaking employees. We carry Danner and Hoffman boots for the working guy.

 

          Our store also carries Carhartt clothing for men, women, infants and toddlers. For men sized small thru 4x-large and in some items tall sizes. For women sizes x-small thru 2x-large. For the little ones sizes 3 months thru size 4T.

 

           We look forward to doing business with you,

 

                                                 Clyde, Nena, Dena, Tyler, Sue, Gabriel, Stephany and Dennis

 

 

 

         

 

                                          

 

 

        

 

      

Independent We Stand
We are very proud to be a retailer of the STIHL product line. As an independent Dealer, we can provide many services that the big box chain stores just can't match. Our friendly and knowledgeable staff is always ready to help you select the equipment that meets your specific needs. We can offer fast, professional service for your STIHL equipment after the sale. Your equipment comes fully assembled and ready to use, and our staff can give you in-store safety and operating demonstrations so that you can get started on your tasks as soon as you get home.

In support of independent retail stores across that country, STIHL is a proud sponsor of Independent We Stand - a nationwide movement supporting independently owned businesses and the role they serve in local economies. You can continue to support the cause by shopping at your area's locally owned businesses, including your neighborhood independent STIHL Dealer.
MasterWrench Service
The dependability of STIHL equipment is legendary. As your STIHL Dealer, we stand behind that equipment and service what we sell. STIHL MasterWrench Service® is a designation recognizing select STIHL Dealers who have continually exceeded expectations through extensive training and a proven track record of customer satisfaction. We are proud to be STIHL MasterWrench Service® Certified.

Why are we STIHL MasterWrench Service® Certified?

4-Level Service Training
There are four levels of STIHL-certified service training – Bronze, Silver, Gold and the extensive Platinum training level. STIHL MasterWrench Service® certification is granted exclusively to technicians who complete the first three stages of training; Bronze, Silver and Gold. STIHL MasterWrench Service® Platinum level certification is now available to recognize STIHL certified service technicians and Dealers having high levels of service competence above and beyond that of other STIHL MasterWrench Service® Dealers.

Professional Workshop Environment
STIHL-certified workshops are conducive to performing maintenance and repairs at the high level of quality that our STIHL MasterWrench Service® technicians have been trained for, and workshops use specialized STIHL tools in all of their repair work.

Superior Service for STIHL Customers
Because of their mastery of the craft, our STIHL MasterWrench Service® technicians can provide customers with efficient repairs and maintenance as well as offer expert advice on the proper care and upkeep of their equipment.

Trust your equipment to a STIHL MasterWrench Service® technician.
Come see us for all of your STIHL servicing needs!
No returns without sales invoice and after 30 days a 20% restocking charge on all returns. "Sorry" no returns on electrical parts - carb. kits - or special order items. Gift certificates can not be turned in for cash refunds. Purchaser of gift certificate may return certificate and have credit card account credited. No items can be returned that have been used or damaged.